Deputy Manager - Norwich
Overview
Job Title: Deputy Manager
Reports to: Registered Manager and Group Homes Manager
Salary: £34,000 (plus inspection and performance related bonuses)
Working Hours: Full time 40 hours per week
Location: Bonetti House, Norwich. Although, you may be required to travel to other locations within Cascade with appropriate notice.
As a Deputy Manager:
You are required to ensure the promotion and provision of the highest standard of care is always delivered to our residents, maximising the individual's potential and promoting recovery and independence. Working alongside the Registered Manager to ensure that the home is fully compliant and promote a caring and
effective workplace. For a Deputy Manager, being a positive role model is required to ensure the Cascade Ethos is delivered consistently within the home and across the company.
Main function of the job:
To support the Registered Manager in ensuring a high quality service is delivered and maintained effectively in accordance with relevant legislation and regulations.
The work in accordance with Cascades own care standards and ethos, applying them to your own working practice and support colleagues to apply them to their own practice.
To support care workers to have the skills, knowledge and ability to undertake their roles.
Responsibility for organising staff rotas as advised by the Registered Manager.
Ensuring that staff understand and are fully aware of the daily routines of the home.
Work within organisational policy and procedure established in the home.
Ensure that all staff are aware of their roles and responsibilities in relation to Ofsted regulations, the Children’s Home Regulations (England) 2015, and the Health and Social Care Act (2008).
Ensure that all staff are made aware of the Therapeutic community strategies to work with children and young people in our care.
Ensure that children’s reviews and meetings are delivered within the required time scales.
Ensure both local authority and internal care and placement plans are in place and that staff fully understand their role.
Chair, or participate in meetings and reviews, as and when required.
Ensure that the standards expected in the delivery of care are upheld and the standing of the organisation is maintained.
Take the lead in ensuring an open culture is created, one in which children can complain and that they are listened to.
Ensure that all staff work within a non-discriminatory environment.
Assist the Registered Manager in the administration of financial related issues.
Undertake and participate in any training programmes which are relevant to the employment of staff working in children services, paying particular regard to residential care.
Deputise in the absence of the manager and cover for team leaders where necessary.
Ensure staff fully understand the role of a key worker and make sure the systems are in place for the delivery of this practice.
Promote and actively encourage the professional development of staff.
Ensure that all administrative requirements of the home are maintained in such a way that they are compliant with good childcare practice, homes procedures, Company policies and Children’s Regulations.
Ensure staff are aware of and deliver the support required to ensure the life chance opportunities of the young people for their social, educational, leisure, emotional, physical, and cultural needs are met.
Produce, coordinate and edit reports.
To contribute to the on-call system.
Safeguard and promote the welfare of children and young people.
Be involved in the staff safer recruitment process.
Working within the organisation:
Assisting the Registered Manager in ensuring excellent standards of person centred, holistic care are delivered by staff
Support and assist the Registered Manager, and deputise during their absence in ensuring the home is functioning effectively and safely
Manage the home in accordance with standards agreed with the Group and RegisteredManager, legislative requirements, relevant regulations and in line with accepted best practice and within financial plans agreed.
Assisting residents where support is required, following and updating support plans and risk assessments
Supporting residents to participate in; educational sessions, physical activities, group activities and activities of daily living.
Documenting and evidencing care by completing daily progress notes and be involved in discussing how best to support someone's need in the least restrictive way
Work collaboratively with group roles to deliver health and well-being and educational programmes within the home, including use of ASDAN and the Outcome Star
Work in cooperation with other team members and wider multidisciplinary team to maximise opportunity for each residents therapeutic care
Participate in referral process and development of assessment and transition planning
Ensure open and clear communication at all times with family members and carers, providing updates as required
Support in recruitment and induction of new staff
Active involvement in the implementation and design of Cascades quality assurance programme
Report any incidents of abuse, mistreatment or non compliance within the home to the Registered Manager and implement any outcomes from investigations
Implement policy on ordering, administration, storage and destruction of medication. Audit checks on MAR sheets and evidence spot checks Take joint responsibility for the promotion and management of employees training. Including; Care certificate, NVQ’s, e-learning, ensuring that all policies and procedures are read and understood and role specific training
Work with the Registered Manager to produce effective and efficient rota planning
Maintain good working relationships with staff and promote effective resolution of team conflicts
Ensuring regular supervision sessions and appraisals are completed
Maintain own care and management skills and undertake additional training as required
Take lead for the day-to-day management of care in accordance with policy and procedure
Joint responsibility for reception and initial investigation of complaints and recording their progress
Ensure that residents rights are protected
Encourage innovative methods for the delivery of care and health promotion
Positively promote Cascade through personal conduct both within and outside working hours
Provide on-call support as part of rota.
Experience
At least 2 years managerial experience in health and social care (Essential).
Sound knowledge of governing legislation, procedures and best practice in caring for looked after children Essential).
Working in a therapeutic Community (Desirable).
Working with mental health (Desirable).
Evidence of service and care quality system (Desirable).
Skills required
Able to manage own time and admin tasks effectively to meet goals (Essential).
Auditing Case Files (Essential).
Creating staff rotas (Essential).
Monitoring staff holidays and sickness (Essential).
Writing Reports (Essential).
Ordering stationary and ensuring resources are available for staff (Essential).
Assisting the registered manager in HR administration tasks (Essential).
Arranging team meetings and ensuring all minutes are filed (Essential).
Qualifications required
NVQ level 3 in the Children’s sector (essential).
Level 5 Diploma in Leadership and Management in Children’s Health and Social Care (Not essential but must be willing to undertake).
Applying For the Job:
We require all applicants to complete the attached application form to be considered for a position at Cascade. The form takes approximately 40-50 minutes to complete, so please ensure you have enough time. If you encounter any issues while filling out the form, please contact the Cascade Recruitment Team: recruitment@cascade-care.com
We are an equal opportunities employer with a firm commitment to the professional development of all our staff. Cascade Banks House School is committed to safeguarding and promoting the welfare of our children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake relevant safeguarding checks.